Troubleshooting Tips


Fixing UPC's that Begin with a Zero


Some product UPC's have a 0 as the first digit. Unfortunately, Excel removes this 0 from your spreadsheet by default, meaning that your UPC will only display 11 digits. If any of your UPC's begin this way, here's how to make the leading 0 visible within a valid, 12-digit UPC code:


For this example, we removed a digit in the top two rows to simulate a missing zero error. We'll show you how to quickly add the zero back in to multiple cells at once.

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Right click the letter in the column heading to select the whole column and click 'Insert'.

This adds a new column next to the old. Label it 'New UPC'.







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Now select the cell adjacent to your first UPC. Type this in the cell =text(.






Then click the reference cell next to it. In this example the reference cell is K2. Insert a comma then a quotation mark.

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Type twelve 0's into the cell followed by another quotation mark and then close the parentheses.





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Press enter - Your new cell should now have a 0 as the first digit.






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After that, hover your cursor over the lower right corner of your new UPC until you see a bold '+' sign. Click and drag that to the bottom of your list - this automatically changes the formatting for all the cells. Don't worry about altering UPC's that already have 12 digits, they won't be changed.





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Once your whole 'New UPC' column is filled, there are just a couple steps left.

Click the column header to select the entire column. Right click the top of the column and select 'Copy'.





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Right click the column header again and select 'Paste Special…'







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Select 'Values' then click 'OK'














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Right click your old UPC column and delete it. You'll now have one column of UPC's with 12 digits each that's ready to upload to BoxFox.








Note: This tutorial was created on a Mac; however, the process is very similar on a Windows computer.

If you have any questions, feel free to email your spreadsheet to support@boxfox.co.